Returns can be accepted in original packaging only and shipping will need to be paid for by consumer. Once the return has been received in it's original form a return will be issued. Our policy lasts 14 days. If 14 days have gone by since your item’s delivery, unfortunately, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused (unopened) and in the same condition that you received it. It must also be in the original packaging. We will not accept returns if the safety seal is broken. All returns are subject to a 25% restocking fee, and you as the customer are responsible for the return parcel. To complete your return, we require a receipt or proof of purchase. Please email us at jumpintobliss@gmail.com to initiate your return process.